Post Implementation Issue
1 Introduction
1.1 Purpose of Document
This report is prepared for final
installation and support plan of MyBank that is to be carried out from
installation to training phase and including support plan to troubleshoot any
problem that appears in the system. This report consist detail about deployment
option and plan to be followed, data migration plan, training plan,
documentation, business change issue, support needs, ISST help desk structure,
support service levels, benefits of helpdesk, project failure issues and
finally user of feedback. The report is basis for real-time installation and
support activities along with monitoring and evaluation of the progress.
1.2 Scope
This report covers software installation
plan along with appropriate deployment option and data migration plan. Not only
limited to this, the report also includes continuous process of training plans
to be carried out in appropriate time and support plan in case any bug or
problem appear in the system with possible business change and supporting
documents. The report also focuses on project failure issues and how to prevent
them to meet the objective of MyBank system.Keeping all the considerations and
constraints that may arise during implementation of the MyBank system this
report is generated to tackle all theses possible constraints to move forward.
This report doesn’t include any of the
development lifecycle and details about internal mechanism of transaction
handling and data flow. However it discussed about hardware installation but it
is assumed to be installed by third party Company within the given time frame.
Another assumption made during the planning phase of the deployment is all the
possible data that system takes and their format.
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